Customer Support

You are our valued customer! Merske recognizes that the success of our company rides on the satisfaction of our customers. We have trained our Consumer Service Representatives to offer you courteous and professional service, and will work hard to provide you with 100% customer satisfaction. Please fill out the information below and our representatives will get back to you asap.

Warranty
Merske products come with 1 year limited warranty which covers parts only. Please contact us when you are in need of any parts within the first year. After the first year, parts may still be available for purchase.

Vroom Rider - 60 Day Warranty
Berry Toys - 1 Year Limited Warranty

Contact Info:
Hour of Operation:
Monday - Friday 8am-4pm PST

E-mail:
Customer Service: service@merske.com
Sales Department: sales@merske.com
Order Department: order@merske.com
Return Department: return@merske.com

You can also write to:
Consumer Service
Merske LLC
1249 S. Diamond Bar Blvd #257
Diamond Bar, CA 91765

Phone Support: 909-883-0760