The Perfect Ride-On Toy
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Customer Support

You are our valued customer! We understand that the success of our company rides on the satisfaction of our customers. We have trained our Consumer Service Representatives to offer you courteous and professional service, and will work hard to provide you with 100% customer satisfaction. Please fill out the information below and our representatives will get back to you asap.

Warranty
Vroom Rider products come with 90 day limited warranty.  Parts may be purchased after 90 days.  Please contact us when you are in need of any parts.

Contact Info:
Hour of Operation:
Monday - Friday 8am-4pm PST

E-mail:
Customer Service: service@merske.com
Sales Department: sales@merske.com
Order Department: order@merske.com
Return Department: return@merske.com

You can also write to:
Consumer Service
Vroom Rider
1249 S. Diamond Bar Blvd #257
Diamond Bar, CA 91765

Phone Support: 909-883-0760